Support
How Can We Help?
We're here to help you get the most out of ProteinBud. Whether you have questions about features, need technical assistance, or want to share feedback, we'd love to hear from you.
Contact Us
Twitter/X Support
@brainbunlabsFor the fastest response, please send us a direct message on Twitter/X.
Frequently Asked Questions
How does the AI protein estimation work?
When you upload a photo or describe your meal, our AI analyzes the content to estimate the protein amount. The AI is trained on nutritional data and can recognize common foods and portion sizes. For best results, take clear photos and provide detailed descriptions.
Can I manually adjust protein values?
Yes! You can always edit the protein values after the AI provides an estimate. Simply tap on any entry to adjust the protein amount if you have more accurate information.
Is my data secure?
Absolutely. We use industry-standard encryption and security measures to protect your data. Your photos and information are stored securely and are only used to provide you with protein tracking services. Read our Privacy Policy for more details.
What happens to my photos?
Photos you upload are stored securely in the cloud and are only accessible to you. They're used by the AI to estimate protein content.
Can I use ProteinBud offline?
No, ProteinBud requires an internet connection to function. You need to be online to log entries, analyze photos, and sync your data.
Common Issues
Photo upload failing?
Make sure you have a stable internet connection and the photo is under 10MB. Try taking a new photo if the issue persists.
AI estimation seems incorrect?
The AI works best with clear, well-lit photos. Include utensils or common objects for scale reference. You can always manually adjust the values.
Can't log in?
Check your internet connection and ensure you're using the correct email. Use the "Forgot Password" option if needed.
Feature Requests & Feedback
We're constantly improving ProteinBud based on user feedback. If you have ideas for new features or improvements, we'd love to hear them! Send us a message on Twitter with your suggestions.
Response Times
We aim to respond to all support inquiries within 24-48 hours. For urgent issues, please mention "URGENT" in your message. We're a small team passionate about helping you reach your protein goals!